General Shipping Information
NOTICE: ABOUT PERISHABLE GOODS SHIPPING
If you are purchasing perishable items (Biscotti and/or Brownies) and live in (or are shipping to) the orange, red, green or grey zones (map below), please choose either NEXT DAY AIR SAVER or 2ND DAY AIR SAVER to ensure receipt of a fresh product. Baked cannot guarantee freshness of items if another shipping method is chosen.
If you are purchasing perishable goods and live in (or are having your items delivered to) any of the yellow or tan zones on the map below, please feel free choose UPS GROUND as the shipping method. UPS Ground guarantees the items will arrive in either one or two days (after the goods are baked off and leave the bakery).
- We do not ship on Friday, Saturday or Sunday.
- We ship Overnight orders on Mon/Tues/Wed and Thursday (contingent on when order is received)
- We ship 2 Day orders on Mon/Tues and Wed
- We ship 3 Day Select orders on Mon and Tuesday only
- Ground Orders are shipped at our discretion to ensure it isn't kept in a Shipping Warehouse for any length of time.
- Generally Ground orders are shipped early in the week to ensure a same week delivery
Once you place your order, we will need at least 48 hours to bake and package your order to ensure freshness. If you are ordering non-perishable goods, we will probably be able to pack and ship your order within 24 hours.
WARM WEATHER DELIVERY
We recommend NEXT DAY AIR SAVER delivery for warm weather destinations (on perishable goods). We will upgrade your order as necessary in extreme heat situations.
Baked accepts American Express, MasterCard, Visa and Discover.
Local and state sales tax is charged on orders being shipped to addresses in the state of New York.
We use UPS to ship all of our orders.
We cannot ship to PO Boxes or overseas at this time. Please provide us with a street address.
Do not forget to include a suite or apartment number when necessary.
We would prefer that all shipments be shipped to an address where a person can sign for the delivery. In the event that the person you are shipping to has a "signature waiver" on file with UPS, Baked cannot be responsible if that package is lost, stolen or damaged by lengthy exposure to the elements.
If you have any additional questions, feel free to email us at: email@example.com.